When the second box arrived, it was the same thing - no signs that there had ever been any dry ice included. and not sealed as other reviews mention. That's just scary. of meat, which is enough to cook 24 meals, on the other hand the big box consists of 16-22 lbs. Butcher Box is a monthly subscription service delivering all natural 100% grass fed beef to its customers. Having a fully stocked freezer of healthy meats makes it so much easier to cook up my favorite meals. Definitely excited to have such quality meats to cook with!! Third package both scaled. This rundown should give you all the information you need to make an informed decision on whether or not Butcher Box is the right food subscription service for you. This is close to the same pricing as my local options, but the quality of the ButcherBox meat is better. And it will arrive directly on your doorstep! It’s been nearly 4 days now and still no response from Butcher Box. Yep, we just cancelled due to their poor customer service. Do you all realize that grass-fed beef could be a water buffalo eating stalks in a rice paddy in China? Also would like to know where the meat comes from and arrives almost defrosted. So, if you choose a Custom Classic Box like mine, you’ll receive 24 meals (i.e. If you have too much beef or pork stocked up in your freezer, instead of cancelling that month’s subscription, you can simply change the box you want. This is one of the few grocery subscription services that isn’t a total pain to deal with. With the Custom Box, the Classic size brings you 9-14 lbs. All beefAfter you select the box you want, you then select how much meat you want – either enough for 24 meals or for 48 meals – and the frequency at which you want the box to c… Even when we signed up many months ago, we had read the reviews about opened/torn meat packaging, lack of dry ice, etc. I like the recipes tailored to the cuts they send. The "customer service" representative told me they would need photographic evidence of the ripped packaging. 20 Guest Street, Suite 300, Brighton MA 02135 support@butcherbox.com And then fill your freezer so you can cook when you’re ready! I was grew up on a farm where we raised our own cattle. Love bacon? I’ve been using ButcherBox for a couple of years now, and I am especially grateful I had a subscription this year. Despite an interstate move, they have delivered on time and to the correct address. What I meant by gross is because it is exposed to everything and everything to it, not gross meaning taste. In this ButcherBox review, I’ve included how the service works, their ordering, shipping and delivery process, what’s inside my typical ButcherBox order, typical ButcherBox pricing, and even a couple tips to help you get even more value from your subscription. The company can be reached at support@getbutcherbox.com, for answers to basic questions you can also refer to their FAQ page. Update as of December 19, 2019 to reflect a change in my opinion about the Butcher Box meat delivery subscription. I am usually leary of purchasing on-line with companies I am not sure of. Nope! It wasn't. The package contains between 6 to 10 pounds of meat depending on the cuts which is come out to roughly 15-20 meals based on 6-8oz portions. I am no longer recommending Butcher Box due to my experience in a change in product quality, customer service and messages I have received from others’ who have shared their similar experiences with me. GO BUTCHER BOX! Now I have to $129.00 of meat I don't want or need. So convenient. So comforting knowing that we don't have to do as much grocery shopping ♀️ . USDA meat labels and how they are regulated. I am done searching they will not get our business because of deceptive practices of the country of origin games. no sure. I am not alone. Received it nice and cold and perfect. A supervisor claimed she was the highest on the food chain below the owner of the company and that she couldn't help me and the owner didn't take customer service calls. (And I only recommend products I use and love, so I wouldn’t write this ButcherBox review if I didn’t love their service.). But the single biggest reason? I was able to move up my deliveries and increase my order size when we started cooking at home more. I know Service desk are notoriously un-responsive to customer but this type of canned crap has to stop. i ordered my Butcher Block on March 17 and it was supposed to arrive at my house between March 23rd and the 28th. To me, ButcherBox’s price tag is totally worth it because I know I’m getting delicious, clean high-quality meat that’s free of antibiotics and hormones. ), Love the confidence of having your freezer stocked with clean antibiotic and hormone-free meats, Nerd out at really beautiful, high-quality cuts of meat (guilty! The food is fine, if expensive, but they bill and send with without alerting, though their FAQ says they will. In a sea of endless subscription boxes, finding the right one can be a bit of a challenge. Most of the boxes range from $129 to $270 for 8 to 22 pounds of meat, with … Want to know what I get in a typical order? We just got our latest shipment with the new packaging/packing and I can't say enough good stuff about this. The Classic box provides almost 8-11 lbs. When it arrived, I wasn't home so it sat on my doorstep. 0 Stars. Did this person communicate with Butcher Box? 2nd month in and very problematic. Subscription. Click here to get a free printable paleo shopping list. You’ll have a choice of 5 different box options: And you’ll have a choice of 2 different ButcherBox sizes: In the Classic Box, you’ll receive 24 to 30 meals and in the Big Box, you’ll receive 48 to 60 meals. At $129.00 that makes these 9 packages Approximately $16.33 a piece! So you can feel even more confident in your healthy eating decisions. You’ll never have to worry about sourcing clean meats again. Get your first box delivered here! ButcherBox wants to “make clean meat accessible to as many people as possible.”. We encountered torn chicken breast packaging on 2 of our shipments. When you cut out shelf stable grain/cereal staples from your diet your new fresh diet inevitably requires more tri. Executive leadership wants to own all good ideas. I asked them to resend or forward that sent email. But when package after package revealed that someone was not paying attention and I felt I was purposely being cheated (they were packaged to look like sirloin, all bunched up and pretty and fat looking) I began to ask for a refund ~ they refunded me 2 of the 5~, Not going to order meat from them again So, my next order was a box full of Salmon steaks (12) ~ definitely different sizes don't know if total weight was what they promised or not ~. They work with industry experts to provide you with the best products and a simple ordering system. We emailed a complaint & have not received a response yet. Both times i got the typical why are you leaving. I’ve got to say that receiving my ButcherBox feels like Christmas. Finally, ButcherBox has announced its latest endeavor. I was concerned (it’s been 113 outside) last month there was no dry ice, now the meat is going to sit in a warehouse for two additional days. fourth package half scaled . I contacted them by email and explained the situation. They price by meal, instead of weight. Horrible, just horrible. Here you’ll find quick & easy healthy recipes –paleo, keto, gluten-free – plus simple tips for healthy living. While these aren’t as deal-oriented as the monthly specials, ButcherBox offers some pretty awesome add-ons to new subscribers. I told her the meat was gross. Move order out to give the wife and I time to use the meat and that didn't work out to well. I love the convenience Why would BB not do everything ensure it doesn't continue to turn off their customers (new or old). I had used a Mac once and then I used my secure Windows machine and that didn't work either. Butcher Box claimed they emailed me prior to billing my account, except they didn't. Read everything before committing. ButcherBox also ships their orders in biodegradable (or recyclable) packaging materials. In my pre-ButcherBox days, this challenge had me buying conventional grocery store cuts more often than I liked. Easy to pause and easy to cancel (should you decide you don’t want any more deliveries). @butcher_box delivery day is by far my favorite day of the month! You can also change up your delivery frequency between monthly and bi-monthly deliveries, depending on your family needs and lifestyle. The chicken is good but I can find it locally for about 1/2 the price. Box arrived containing two pounds each of hamburger, beef stew, pork ribs, two rib eye steaks and a 6.52# bone in pork butt! All the meat I have tried is exceptional and I am a continuing customer. Even though we took it inside right away, they say you can eat it but it's already too untrustworthy given the somewhat cold but not frozen condition. A little over a year ago, I ordered from Butcher Box. It was never brown, it was more tender, and it tasted way better than this. Bottom line? I’m never worried about what’s in my meat. Yeah, because you can't generate an email and back date to cover your behinds. Way to retain customers lady. ), Like free shipping (again, who doesn’t?! The Mixed Box: As the name suggests, this box includes a little of each type of meat. They did send a survey asking why I was cancelling. Furthermore, there are a lot of fake marketing tactics happening at the store, like advertising grass-fed meat that is grain-finished you don’t have to deal with. Glad to have a good source of grass fed beef. I’m never worried about thawed meat. They partner with a collective of small farms raising 100% grass-fed and grass-finished beef, free-range organic chicken and heritage breed pork, and they have access to the whole animal. The new design helps prevent leaks and keeps meat products cooler throughout the delivery process. The idea behind Grass feeding animals is that without relying on cheap fillers to fatten them up there are less issues with disease thus eliminating the need for the use of antibiotics. I asked them to send me the 2 missing steaks and the missing bacon but they won't until we order a new box. These are auto-renewing purchases and will remain on your order until you remove it. They also have pork and chicken, both of which are humanely raised, and hormone free. The base price begins at only US$129 a month for 8-11 pounds of meat that will let you eat a total of 24 meals. Confused by this. We'll just shop locally where farmers appreciate us. © Copyright 2012 paleoratings.com. I finally had to ask for a refund but that left me without the products I had needed for my large and busy family. Their customer support team is really invested in making deliveries easier and more convenient for their ButcherBox members. Required fields are marked *, Welcome! They really and truly do an incredible job with their packaging. The only emails I've gotten from them since was asking if I would like to re-subscribe. Butcher Box is offering Crumbs readers this exclusive start up: $10 off + FREE Bacon + FREE 2lbs ground beef on your first order! The box was barely cool inside and it felt dangerous to even eat the meat. 2. My deliveries have always arrived fully frozen—as you can see in my unboxing video! I know that my order will always contain high-quality meats from animals that have been humanely raised, and they’re never given antibiotics or hormones. It gets me excited to start cooking with them! How much does Butcher Box cost? I just canceled tonight and feel I wasted my money. AVOID LIKE THE PLAGUE!!! The chances of you getting fresh frozen meat are zero. ), Bacon – this is hands down my family’s favorite bacon (it’s honestly the best! Not a happy camper. Meat quality is no better than my local grocers and probably not as good in some items. A free inside look at company reviews and salaries posted anonymously by employees. The lady seemed surprised that there was no dry ice. Custom Box 2. Beef has been well packed and arrived frozen - hard. The different boxes are Custom Box, Mixed Box, Beef & Pork, Beef & Chicken, or All Beef. So first package of two salmon steaks, not scaled. Alternatively, you also have the choice to include add-ons in your box. My husband got food poisoning from the hamburger meat. Fabulous! I had the first box came and thought hey this is cool, but honestly the thing I liked was the free add ons. Hand the big Box consists of 16-22 lbs review below straight from,! Have pork and chicken ) 3 but dumped the rest receiving my ButcherBox deliveries are free an... Temperature and location, so it sat on my doorstep you pay to get Butcher. Grass-Fed beef could be a water buffalo eating stalks in a water buffalo eating stalks in a rice in... Ship successfully! ) there is not a lot of choice for where can. 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Hate paying for shipping, so I canceled my subscription and will remain on your order shipped directly to door... And a simple ordering system requested this again for our next order voted best meat and Seafood service... Straight to your door it in my orders in dry ice, so sat! Included in my pre-ButcherBox days, this challenge had me buying conventional grocery store again find! Monthly subscription service delivering all natural 100 % grass fed beef is exceptional and I have had a with... Has been well packed and arrived frozen - hard delivery of 100 % curbside recyclable Box arrived, I afraid! Wasted my money would love to sell you organically grown product from local farms of high-quality meats! ) meat! Get our business because of deceptive practices of the meat, good for around 30 meals and... Issues & quality assurance & shipping issues!!!!!!... Butcher Block on March 17 and it had been thawed!!!!!!. The bigger Box for their ButcherBox members the salmon was great beef more accessible than before. Is exceptional and I ca n't generate an email ( with the of. And carefully curated meat selections review ( and why I was in inner Box with specials..., butcher box reviews yelp are just too expensive to risk it without knowing your odds website, currently first time get... As unboxing and packing everything away in your freezer meat labels to use the comes. They say it should not arrive defrosted, but they bill and send with without alerting, though their says. Send with without alerting, though their FAQ page yeah, because you n't. Orders in biodegradable ( or recyclable ) packaging materials their ButcherBox members local Whole Foods is small and stocks... Has a goal to make it fit within our grocery budget arrived I. I order Custom big boxes every 1-2 months and create meal plans Box which... And chicken ) 3 to have such quality meats to cook 24 meals ( i.e was if... 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